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13 Ways to Boost Productivity in Your Contact Center04:51 | 10/04/2014 All too often, you have only one chance to make a lasting impression with a customer. And that one impression often is handled by your contact center. So whether it’s a small, internal help desk focused on supporting staff or a large, geographically dispersed group of agents helping drive sales and customer support, serving your customer base efficiently and effectively while creating quality customer experiences is of the utmost importance. A Day in the Life of a Mobile UCC User04:28 | 10/04/2014 Mitel’s MiVoice and MiCollab solutions support busy sales execs through out their days. From routine meetings to client crises, they’re always connected. Notice of changing to the new logo08:54 | 30/06/2014 INNOVUS Solution Technologyy Joint Stock Company has officially changed to the new logo since July 1st, 2014. Other news
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